By Morgan Swink, Steven Melnyk, M. Bixby Cooper, Janet L. Hartley
Managing Operations around the provide Chain is the 1st e-book to provide a world, provide chain point of view of operations administration – a remedy that embraces the principles of operations administration yet contains new frameworks, strategies, and instruments to handle the calls for of at the present time and altering wishes of the longer term. It displays 3 key shifts in operations management: 1. From a spotlight at the inner procedure to a focus at the provide chain 2. From an area concentration to a global focus three. From an emphasis on instruments and methods to an emphasis on structures, humans, and processes
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Additional info for Managing Operations Across the Supply Chain
Stakeholders stakeholders Groups of people who have a financial or other interest in the well-being of an operation. indd 12 In addition to customers and suppliers, other groups of people also have an interest in the well-being (financial and otherwise) of an operation. Stakeholders include employees and unions, the local community, social groups (such as animals’ rights or environmental concerns), government, and financial investors. Why differentiate between customers, suppliers, and stakeholders?
An Analysis of Top SCM Companies and Their Rivals,” Supply Chain Management Review, March 2010, pp. 14–21. 27/10/12 12:20 AM Confirming Pages 6 chapter 1 Introduction to Managing Operations Across the Supply Chain service provided to customers (a marketing concern), and the training of employees (a human resource management concern). Managers of various functions cannot work in isolation if they hope to make decisions that are good for the overall success of the firm. Second, all activities, including marketing, finance, accounting, and so on, have operational elements to them.
Other logistics managers work out the means for transporting actors and crew and storing film and equipment throughout the various locations involved in making the film. Similar roles are filled by operations managers at all kinds of firms. The Get Real box on the next page provides some examples of operations management job descriptions for undergraduate and graduate students. Operations managers’ responsibilities can be quite exciting, as they are absolutely integral to the success of any organization.