By Andrew Griffin
Corporate leaders recognize that acceptance is their most crucial asset. yet, is recognition correctly understood, proactively controlled and guarded from in all probability harmful concerns and crises? Andrew Griffin appears to be like at the place the dangers to acceptance come from and indicates how corporations can are expecting, hinder and get ready. He offers suggestions on the way to devise issue-resolution techniques, reply to fast-moving crises and get better recognition. Drawing on a various diversity of case reviews the ebook presents sensible recommendation in addition to perception and analysis.
An skilled expert in procedure and trouble administration, Griffin argues that crises and concerns desire cautious communique concepts, but in addition artistic decision-making, powerful team-work, and decisive management.
Read or Download Crisis, Issues and Reputation Management: A Handbook for PR and Communications Professionals PDF
Similar decision making books
An easy, common method of modeling and answer techniques.
Introduction to administration technological know-how indicates readers tips on how to technique decision-making difficulties in an easy, logical means. by using transparent causes and examples, this article is helping readers how one can clear up difficulties and make judgements in response to the results.
The 11th version displays the newest model of Excel, and offers many new difficulties for teachers to assign.
There's a expensive false impression in company today—that the one facts that issues is enormous facts, and that advanced instruments and knowledge scientists are required to extract any useful info. not anything might be farther from the truth.
In in the back of each strong selection, authors and analytics specialists Piyanka Jain and Puneet Sharma reveal how execs at any point can take the data at their disposal and leverage it to make greater judgements. The authors’ streamlined body paintings demystifies the method of commercial analytics and is helping an individual circulation from facts to judgements in precisely 5 steps…using basically Excel as a device. Readers will find out how to:
• make clear the enterprise query
• Lay out a hypothesis-driven plan
• Pull appropriate information
• Convert it to insights
• Make judgements that make an impact
Packed with examples and workouts, this refreshingly available booklet explains the 4 primary analytic options which could support clear up a stunning eighty% of all company difficulties. enterprise analytics isn’t rocket science—it’s an easy problem-solving instrument which could support businesses bring up profit, lessen expenditures, enhance items, and pleasure consumers. And who doesn’t are looking to do this?
From company technique to IT motion exhibits how CEOs, CFOs, and CIOs can enhance their IT investments, keep watch over IT budgets, and get the largest bang for his or her IT dollar. From a coordinated business/IT strategic making plans procedure to business/IT functionality dimension, the authors current a set of instruments for figuring out, dealing with, and controlling the total IT finances, geared toward generating the proper IT activities for the association.
Handling Operations around the provide Chain is the 1st e-book to provide an international, offer chain point of view of operations administration – a therapy that embraces the rules of operations administration yet comprises new frameworks, thoughts, and instruments to handle the calls for of at the present time and altering wishes of the long run.
- The ICCA Handbook of Corporate Social Responsibility
- The Bed of Procrustes: Philosophical and Practical Aphorisms
- Games Businesses Play: Cases and Models
- Think Better: An Innovator's Guide to Productive Thinking
- Multi-criteria Decision Analysis for Supporting the Selection of Engineering Materials in Product Design
- The World that Changes the World: How Philanthropy, Innovation, and Entrepreneurship are Transforming the Social Ecosystem
Extra resources for Crisis, Issues and Reputation Management: A Handbook for PR and Communications Professionals
Using a fake Twitter handle and website to ridicule Shell’s own ‘Let’s Go’ advertising campaign, Greenpeace got attention. However, this attention came primarily from its existing supporters. Furthermore, some social media commentators felt that this was a move too far; with so much uncertainty on the internet, adopting the identity of another is considered a faux pas. In July 2013, trying to escalate the issue with a further stunt, six Greenpeace campaigners 25 26 Crisis, Issues and Reputation Management scaled London’s tallest building, The Shard, and placed a ‘Save the Artic’ flag at its pinnacle.
32 Crisis, Issues and Reputation Management In short, most literature and most practitioners broadly see crisis manageÂ� ment as an immediate response to an incident (an acute risk) and issues management as a longer-term response to a slower-burning risk. There are many case studies that fit neatly into these two categories. The 2010 rig explosion and oil spill in the Gulf of Mexico, for example, is a classic crisis case study – a physical incident that happened suddenly and unexpectedly, which required emergency and incident response, put BP, Transocean and others under intense public and stakeholder scrutiny and led to serious reputational, financial and commercial impacts.
For example, in April 2012 Siemens was investigated by German authorities for potentially corrupt payments to a Russian company. 9 The likelihood of companies being targeted by whistleÂ� blowers has increased significantly, as legislation has been introduced that encourages employees to step forward. 10 The only way companies can truly protect themselves from the financial and reputational risk of being found to be guilty of bribery is to become bribe-free. As this is ultimately impossible to guarantee, then at least they need to be able to show proactively that they had taken all reasonable measures to become bribe-free.